Sophia Education Shipping Policy for Singapore.
Shipping Scope:
We proudly offer shipping within Singapore. Unfortunately, we are unable to process or deliver orders to addresses beyond our coverage area.
Order Processing:
Processing Time: 1 to 3 business days (Monday through Friday), excluding weekends and public holidays observed at our dispatch location.
Order Cut-Off Time: 4:00 PM (GMT+08:00) Singapore Standard Time (Singapore)
Note: Orders placed after this time will be processed on the following business day.
All products are prepared or made to order before shipping to ensure quality and accuracy.
Shipping Methods & Charges:
We currently offer the following shipping options for customers in Singapore:
| Shipping Method | Transit Time | Shipping Fee |
|---|---|---|
| Standard Shipping (Tracking Included) | 1 to 2 business days | Free |
Tracking Information:
All orders include tracking. Once shipped, you’ll receive an email with your tracking number and a link to follow your delivery.
Delivery Issues:
Ensure your shipping address is accurate at checkout. If your order is delayed or marked as delivered but not received, check your tracking link or contact the courier. Still need help? Feel free to reach out to us – we’re here to assist.
Contact Information:
Phone: +65 3129 4400
Email: admin@sophiaeducation.sg
Address: 190 Clemenceau Ave, #2 11, Singapore 239924, Singapore
Support Hours:
Monday–Friday: 9:00 AM to 9:00 PM
Saturday-Sunday: 8:30 AM to 6:30 PM
Company Information:
Company Name: Sophia Edu Pte Ltd
Company Reg No: 201901354D
VAT: 201901354D
